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Registrars are the online retailers where you can buy your domain name. Your domain name is your ideal choice of website name, and by purchasing this through a registrar, no one else can own the website name. The organisation (registrar) essentially reserves the domain name for you.

There are thousands of registrars offering a wide range of services, making choosing one seem a  difficult task. It’s up to you to decide which is the best registrar for your needs, but we suggest that you approach a number of different providers and discuss your exact needs with them prior to purchasing your domain. To get you started, we’ve put together some helpful tips to help you choose the best domain registrar.

Tip 1 - Shop around

  • Create a list of the services you need in addition to a domain name. Consider whether you need any specific services as not all registrars offer the same packages.
  • After creating your list, when you’re searching through registrars look carefully at what’s included in the price other than just the domain name. You can see if the package matches the list you’re looking for. 
  • Shop around to find a registrar that provides the service or range of services you need. 
  • Get competitive quotes – but remember, the cheapest price is not necessarily the best deal. Check your contract for any ‘hidden’ charges.

Tip 2 - Check the small print

  • Read online or ask to see the Terms and Conditions for domain name registration so you fully understand the contract that you are entering into.
  • Check that the registrar’s Terms and Conditions confirm that your domain name will be registered specifically to you in your name and not in the name of the registrar or another third party.
  • Pay particular attention to your rights to move your domain name and other additional services to another registrar, and whether there is a charge for doing so.
  • Confirm what their renewal policy is and whether you would also have to renew your hosting service at the same time as your domain.
  • Check any other Internet services that you have – can these be changed or renewed separately from your domain name?

Tip 3 - Run a search on the company

  • You might want to see if the company you wish to buy from has any relevant credentials that showcase they are reputable. You may be able to find out on their respective websites if they have any listed qualifications, reviews, testimonials, awards, accreditations, or memberships. 
  • If they do not have this kind of information listed on their site, you can try running a search to find out more about them as a company, including what other’s are saying about them and their services. 

 

Tip 4 - Check the support offered

  • Confirm whether you are dealing with the registrar themselves or a third-party non-accredited company that also sells domain names (called a reseller) and how you can contact them directly in the future if you need support.
  • Find out where the registrar is based as you may have a preference or business need for a registrar that is based in your time zone or country of operation.
  • Find out what types of customer and technical support they offer and when these services are available. For example, some registrars offer 24/7 online support whilst others offer telephone support only during office hours.

Use the tool below to search for a domain name and find a registrar: 

Find a domain

Which domain is right for me?

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